Privacy Policy
We (also referred to as “We”, “Us”, or “Our”) are committed to protecting your personal data and safeguarding your privacy.
This Privacy Policy explains how we collect and store information you provide via the Sunforge Tradeviax website (the “website”).
We will uphold these principles:
- To be transparent about how we collect and process your personal information:
We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created this official website. To support this, we use clear methods and procedures to provide relevant information about our use of personal data.
If we determine that you require specific details, we will provide them at the appropriate date and time.
We are happy to address any questions you may have and clarify any legal limitations where required. Please contact us via email at info@sunforgetradeviax.com.
- Your personal data will be used solely for the purposes set out in this policy.
Personal Data may be processed by Us for various purposes, including to operate our official website and connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, support the maintenance and delivery of the Services, comply with regulatory or legal requirements, and carry out administrative and business activities to facilitate the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- Use essential tools to protect your personal data rights:
We have dedicated resources in place to help you exercise your rights. Contact Us at any time to request access to your Personal Data. We can correct or delete it, stop using it for specific or general purposes, and transfer the information to you or an external party. We will do our best to accommodate your requests.
- Protect your personal data:
While we cannot guarantee absolute security of your personal data, we are committed to protecting it and will continue to apply a comprehensive range of industry-standard measures and safeguards.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals, how it is processed, when it may be shared with third parties, and the safeguards used to protect it.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information we hold or can access.
The Policy defines “processing” as any activity that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from individuals under 18, nor do we knowingly allow them to use our services. If we become aware that we have collected information about a child, we will delete it as soon as reasonably possible.
2. What personal data do we hold about you?
When you use our services and channels, or visit our official website, we collect personal data. In some cases, we will ask you to provide personal data directly. In others, we collect personal data by analysing how you use our services and channels, or by receiving it from our third-party partners.
3. There is no requirement to disclose personal information to the company, and choosing not to do so will not lead to any adverse consequences.
You’re not required to provide us with personal data. However, if you choose not to do so in certain situations, we may be unable to provide some services, and users may be unable to access the website.
4. What personal data do we collect? When you visit our website, we will collect the following personal information:
This includes your online activity logs, traffic data (such as IP address, and the date and time of access), the language you use, software crash reports, browser type, and details about the device you use. The information we collect is not personal information and cannot be used to identify you.
Personal Data We receive from you: Any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you submit to third-party trading platforms to facilitate trading includes your full name, address, phone number, and email address.
5. Legal basis and purposes for the processing of personal data
The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot use your personal data without a lawful basis. The legal grounds on which the company may process your personal data are:
- You have provided your consent to the processing of your personal data for one or more purposes. This includes situations where you submit personal information via the official website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests, for example, to improve our services or to defend legal claims.
- Processing is required to fulfil a legal obligation.
For more information about the processing required to protect legitimate interests, please contact us by email.
Below is a list of the purposes and legal grounds on which we may process the personal data you provide to us.
To share your personal information with third parties upon your request to access digital trading
If you request it, we may collect personal data from you to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns, we may need personal data to respond to any enquiries you have about the services.
Processing is necessary for the legitimate interests of the company or a third party.
Personal data is processed as necessary to comply with legal obligations and to meet administrative or judicial requirements.
Processing is necessary to comply with legal obligations.
To improve Our Services, we may use Personal Data. This includes, among other things, crash and malfunction reports that we collect in relation to Our Services.
Processing is necessary to pursue the company's legitimate interests or those of a third party.
To Prevent Fraud and Misuse of Our Services
To carry out and manage activities that support our service requirements, including back-office operations, business development, strategic decision-making, and related oversight processes.
Processing is necessary for the legitimate interests of the company or a third party.
To support decision-making across various matters, we use a range of analytical methods, including statistical analysis.
Processing is necessary for the legitimate interests of the company or a third party.
To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. We may process personal data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions or policies.
Processing is necessary to pursue the legitimate interests of the company or a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, including IP address information, with third-party service providers such as hosting and storage providers and user experience analytics partners.
You may also request that we share specific personal data about you with third-party trading platforms. If you do, we will provide those platforms with the personal data you have given us. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. This helps the Company access the resources needed to enhance and improve the products and services it offers to its customers.
When necessary to safeguard the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company within the group, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as advertising partners or analytics providers. These parties may also use cookies or similar technologies.
Cookies are small text files stored on your device when you visit or use this website. They help us understand your preferences and browsing behaviour so we can enhance your experience, remember your settings, and tailor products and services that may interest you. We also use cookies for statistics and analytics.
Some of the cookies we use are session cookies. These are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. They help the website recognise you as a returning user and make it easier for you to access the site again.
Types of cookies:
We may use them for the following purposes:
Strictly necessary cookies
These cookies are essential for accessing the features you request and for navigating our website. We use them to deliver the information, products and services you have requested.
They are necessary for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you visited earlier.
Cookies collect personal information, including your username and last login date, to verify that you are signed in to the site.
These are deleted when you close your web browser (session cookies).
Functionality cookies
Cookies help us recognise you each time you visit our website and store your settings and preferences.
They persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
We use cookies to collect statistics on our website’s performance and to improve it. They also enable us to analyse how our site is used.
Cookies store anonymous data that is not associated with any identified or identifiable natural person.
They can be deleted when you close your browser. Other cookies may remain valid indefinitely.
Cookies are blocked or have been removed
To manage or delete cookies, adjust your browser's settings. Below are links to the official websites of the most popular browsers to guide you through the process.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.
We routinely review the Personal Data we hold to ensure it is not retained longer than necessary.
9. Transfers of personal information to a third-party country or an international organisation
Your personal information may be transferred to other countries (i.e. to a third country other than your country of residence) or to international organisations or jurisdictions. Company takes all necessary measures to protect the personal data you provide and to ensure that users can exercise their rights and access effective legal recourse.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has recognised as providing an adequate level of protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
- The transfer is carried out under a legally binding, enforceable agreement between public entities or authorities, in accordance with Article 46 (2) (a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third-party countries or international organizations. Please email us at info@wealthwaydigital.uk.
10. Personal Data Security
We have implemented appropriate organisational and technical measures to protect personal data, including safeguards to prevent accidental or unlawful destruction, loss, or alteration of personal data.
While we take reasonable measures, we cannot guarantee or warrant the absolute security of your personal data. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, disclosures resulting from transmission errors, unauthorised third‑party access, or any other cause beyond our control.
If we are required by law or by other obligations beyond our control, we may be compelled to disclose your personal data to third parties, such as public authorities. In these circumstances, we do not control, and cannot be responsible for, the security measures those third parties apply to your personal data.
No transmission of personal data over the internet is completely secure. The Company therefore cannot guarantee the security of any personal data you submit to us online.
11. Hyperlinks to third-party websites
Our official website may include links to third-party websites and applications. These third-party sites and apps are not operated or controlled by the company. We are not responsible for any collection or processing of personal data by these parties. This Policy does not apply to activities conducted on such external sites or apps.
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use their services. We also advise caution when providing any personal data to them.
12. Changes to this Policy
This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our official website. For significant modifications, we will also seek to inform you through other appropriate channels and publish a notice on our website. Unless stated otherwise, amendments take effect upon publication of the revised Policy.
13. Your rights regarding your personal data
You have the right to request that we verify the accuracy of the personal data we hold about you, rectify any inaccuracies, and delete personal data that is not required by us. You may also restrict certain types of processing of your personal information.
If you are an EEA resident, please refer to this page:
These rights are available to you in relation to the personal data you provide. To exercise any of these rights, please email us at the address below.
Access rights
The Company can verify the accuracy of the personal data processed about you. Once verified, you may access your personal data.
The Company will provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another individual’s rights or freedoms, the company may refuse the request or limit how it is fulfilled.
Right to rectification
The Company has the right to correct inaccurate personal data. You also have the right to request the correction of any incomplete personal data about you, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) personal data are no longer necessary for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) the personal data have been processed unlawfully; or (f) the personal data must be erased to comply with the company's legal obligations.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.
If you request a restriction on personal data, your data will only be retained with your consent, to establish, exercise or defend legal rights, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You have the right to request that the company transfer your personal data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not infringe the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of your personal data based on our or a third party’s legitimate interests, including profiling on that basis. If we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defence of legal claims, we may continue processing.
With regard to direct marketing, you have the right to object at any time to the processing of your personal data.
Your Right to Refuse Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.
You have the right to file a complaint with the relevant supervisory authority.
You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.
As set out in this Section 13, the laws of the European Union and its Member States may limit your rights in relation to your personal data.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this timeframe may be extended by up to two additional months, depending on the complexity and volume of requests. Within one month of receipt, we'll inform you if an extension is required and the reasons for it.
Provided it does not contravene section 13 of the law, we will provide information requested under your section 13 rights free of charge. If a request is unfounded or excessive—particularly if repeated—we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may decline to act.
If we have any doubts about the identity of the person submitting your request, the company may request further information to verify your identity.